Old Navy in Wenatchee, WA Open now

Reviews about Old Navy

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  May 16, 2019, by judy johnston
  Ive worked for an old navy before and this one is lacking in the customer service area. There was little to no floor coverage and i went into the fitting room multiple times with no attendant present. The line was long and every cashier seemed to be having some difficulty. When it was my turn, the cashier hardly seemed pleased to help me and i could tell she just wanted to get through the transaction. Its all about perception and as a customer I would like to feel like my business is appreciated and not a hindrance. I've also made a exchange in the past for a pair of kids jeans that was one size too small. Having worked for the company before i was aware of the exchange policy. I had to argue with a manager till my exchange was accepted. When it should have been taken in the first place.